Stay fully informed on every active order. The portal provides real-time status updates on your shipments, expected delivery times and order history — giving you complete visibility of your supply chain at any moment.
Customer Portal
A specialised online portal providing customers with instant access to order status, delivery tracking, documentation, prices and container management – all in one place.
The customer portal is a user-friendly information hub where you can find everything you need to know about your partnership with OQEMA in one place. It provides up-to-date information on orders and delivery status, quotations and our product range. You also have access to documents relating to your orders and products, such as invoices, certificates and safety data sheets. You can also easily order selected items via the portal.
Through the portal, you can also easily track the status and quantity of rented returnable packaging and, if necessary, request collection directly.
The main advantage of the customer portal is that it simplifies your day-to-day work and saves you time. The information and documents you need, as well as the option to order goods, are available to you online at any time, without the need to request them individually. The portal therefore enables you to access the information you need more quickly, deal with your requests more efficiently and maintain a constant overview of your collaboration with OQEMA.
Discover solutions for your needs
Order management & delivery tracking
Document access
Documents related to your deliveries are stored in one place and accessible at any time. This includes safety data sheets and invoices — organised by delivery and available for immediate download.
Pricing & product catalogue
The portal provides an up-to-date and clearly structured overview of your current pricing as well as the complete OQEMA product and service offering, including delivery lead times — helping you plan purchases and make decisions more efficiently.
Container management
Keep track of all borrowed containers with real-time data on quantities and status. When you are ready to return them, you can submit a return request directly through the portal — simple, fast and without additional administration.
