Privacy Policy
Part I: General Information
1. Responsibility and Contact
This Privacy Policy applies to the companies of OQEMA AG and the affiliated companies associated with it (hereinafter jointly referred to as the OQEMA Group). Each company belonging to the OQEMA Group is, within the meaning of the GDPR, an independent controller responsible for the processing of personal data.
This Privacy Policy is provided in a joint version for reasons of uniformity. The specific responsibility results from the respective legal notice (“Impressum”) or the contact details provided by the relevant company.
2. Contact Data Protection Officer
You can reach the Data Protection Officer of OQEMA AG at oqema.dsb@verdata.de.
3. Your Rights
You have the right at any time to obtain information about your data stored by us and, if the legal requirements are met, the right to rectification, restriction of processing or deletion of your data and the right to data portability of data that you have provided to us digitally.
If processing is based on consent (Art. 6 (1) a) GDPR) that you have given us, you can revoke this consent at any time with effect for the future. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal
If data processing is based on our legitimate interest (Art. 6 (1) f) GDPR), you may object to this processing insofar as this is done for reasons arising from your particular situation. We will then continue to process the data only if there are demonstrably compelling legitimate grounds that override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defence of legal claims.
Insofar as the objection concerns the processing of personal data for the purposes of direct marketing carried out in our legitimate interest, you have a general right to object. Objections to direct marketing will be implemented immediately and effectively without stating reasons.
In addition, you may at any time lodge a complaint with the Data Protection Officer using the contact details stated above regarding the processing of your personal data.
You also have the right to lodge a complaint with any supervisory authority for data protection regarding the processing of your personal data by us. The supervisory authority responsible for OQEMA AG is:
The State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44, 40102 Düsseldorf
Telephone: +49 (0)211 38424 0 – Fax: +49 (0)211 38424 10 – E-mail: poststelle@ldi.nrw.de
Part II: Data Processing When Accessing the Website
1. Provision of Server Log Files
| Purposes: | - Ensuring a trouble-free connection to the websites - Ensuring smooth use of the websites - Ensuring and evaluating system security and stability - Detection of misuse - Technically error-free display and optimisation of the websites. We do not process the data in order to draw conclusions about your person; however, we reserve the right to subsequently review the server log files should specific indications of unlawful use arise.
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| Data: | IP address, name of the retrieved file, date and time of retrieval, amount of data transferred, retrieval status (successful / unsuccessful), browser type and operating system of the end device, URL of the previously visited page (so-called “referrer URL”)
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| Recipients: | We use service providers for the operation and maintenance of our website who act as processors on our behalf. In the event of detected legal violations, we transmit the data to the bodies responsible for clarification and prosecution (e.g. specialised service providers, authorities, law firms, etc.)
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| Storage period: | Log data that enables identification of the data subjects is stored for a maximum period of 7 days, unless a security-relevant event occurs. In the event of such an event, the data will remain stored until the security-relevant event has been remedied and fully clarified
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| Legal basis: | Processing is carried out in accordance with Art. 6 (1) f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website as well as ensuring system security and detecting and prosecuting misuse.
The provision of the data is neither legally nor contractually required; however, without processing the server log data, the technical functionality of our websites cannot be guaranteed.
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2. Loading the Consent Management Tool
| Purposes: | Provision of the Consent Management Tool; technically necessary display of the consent banner; ensuring documentation of legally required consent processes; stability and security of the website.
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| Data: | IP address, browser and device settings, time of access, technical information required for script and element retrieval.
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| Recipients: | Processor: Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany
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| Storage period: | 12 months
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| Legal basis: | Processing is carried out in our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the technically required provision of a Consent Management Tool and in fulfilling legal requirements (e.g. GDPR, TDDDG). Without this processing, the website cannot be operated in compliance with data protection law.
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3. Management of Consents (Consent Management Tool)
| Purposes: | Obtaining, storing and documenting consents; managing your consent status; withdrawal and change management
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| Data: | Anonymised IP address (last three digits set to zero), date and time of consent, technical browser information, URL of the consent submission, anonymous encrypted consent key, consent status
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| Recipients: | Processor: Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany
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| Storage period: | 12 months
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| Legal basis: | Processing is carried out in accordance with Art. 6 (1) c) GDPR to fulfil legal requirements regarding the ability to prove and manage consents in accordance with the GDPR and relevant national regulations (e.g. TDDDG)
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4. Website Analysis and Online Marketing
We use analytics services and marketing tools that process data to varying extents and for different purposes. In addition, we may also offer third-party services on our websites. This only takes place if you have given us your express consent in advance. The individual services and tools as well as the details of the respective processing are described in the Consent Management Tool. This is loaded when the website is first visited and can be accessed again at any time from any page via the fingerprint symbol (bottom left on each page).
Via the fingerprint symbol displayed at the bottom left on each page, you can open the Consent Management Tool at any time and change or withdraw your settings
Part III: Data Processing When Using Offered Services
1. Contact Form
| Purposes: | Communication, handling your requests
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| Data: | 1) Information from the contact forms (first name, last name, company email address, telephone number, company, job title/position, country, query regarding contact by email or telephone, free text); 2) Technical connection and access data; server and security data; metadata relating to the form
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| Recipients: | 1) None 2) Technical service providers acting as processors on our behalf
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| Storage period: | 1) Content data as a rule: Up to 3 years after completion of the process. If a customer relationship exists: deletion after termination of the customer relationship. 2) Technical data: Up to 90 days after submission
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| Legal basis: | Processing is carried out on the basis of Art. 6 (1) b) GDPR if the request is aimed at concluding a contract with us, or pursuant to Art. 6 (1) f) GDPR on the basis of our legitimate interest in handling requests submitted to us. Provision is neither legally nor contractually required. However, the described data processing is unavoidable and therefore necessary for recording and processing your request.
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2. Image CAPTCHA
| Purposes: | Securing the contact form against automated entries (spam, bots, misuse)
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| Data: | CAPTCHA image; CAPTCHA text entered by the user for comparison Technical connection data that is automatically generated when the page is accessed.
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| Recipients: | The CAPTCHA is generated entirely locally. We use service providers for hosting our servers who act as processors on our behalf.
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| Storage period: | 1) Session 2) See server log files
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| Legal basis: | Processing is carried out in accordance with Art. 6 (1) f) GDPR on the basis of our legitimate interest in securing our systems, preventing misuse of the contact form and ensuring the functionality and security of our websites. Provision is neither legally nor contractually required. However, the described data processing is unavoidable and therefore necessary for using the contact form.
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3. Notice Regarding the Careers Page
Information on data processing in connection with the careers page can be found in the Privacy Policy available there or directly under OQEMA Jobs.
4. Hinweisgebersystem
Information on data processing when using the whistleblowing system of the OQEMA Group can be found in the Privacy Policy available there or directly under Whistleblowing System: Data Protection.
Part IV: Data Processing When Using Our Social Media Presences
1. Social Media Channels
The OQEMA Group operates publicly accessible company presences on social networks in order to communicate with interested parties, provide information about our company and present our services. Please note that when visiting our social media pages, personal data may be processed both by us and by the respective platform operator.
| Responsibility: | For data processing when visiting our social media profiles, we are jointly responsible with the respective platform operator in accordance with Art. 26 GDPR. Primary responsibility for data processing on the platform (e.g. creation of user profiles) lies with the respective provider.
The providers are: Instagram and Facebook: Meta Platform Ireland Ltd. LinkedIn: LinkedIn Ireland Unlimited Company Xing: New Work SE YouTube: Google Ireland Ltd.
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| Purposes: | Provision of company information; communication and interaction with users (e.g. via comments or messages); evaluation of reach and visibility of our content; implementation of marketing and information measures
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| Data: | Profile and contact data (e.g. username, publicly visible information); communication content (e.g. messages, comments, posts); interaction data (e.g. likes, follows, shares); statistical and technical data provided to us by the platform operator (e.g. reach measurements, demographic data)
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| Recipients: | - We as operator of the respective social media presence The respective platform operator Other companies of the respective platform operator (e.g. Meta companies, Google companies) Service providers of the platform operator Data processing may take place outside the European Union. Platform operators frequently use Standard Contractual Clauses for this purpose.
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| Storage period: | We: Until the respective communication, interaction or analysis purpose has been fulfilled
Data stored via the platform itself is subject to the retention periods of the respective platform operator.
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| Legal basis: | Processing is carried out in accordance with Art. 6 (1) f) GDPR on the basis of our legitimate interest in modern and efficient public corporate communication and external presentation; interaction with users and the presentation and improvement of our services. Provision is neither legally nor contractually required. Data processing is necessary in order to make our content visible, answer enquiries and use platform reach analyses to optimise our communication strategy. The data protection provisions of the respective operator apply to processing by the platform operator.
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| Further information on data protection: | Facebook / Instagram: https://facebook.com/privacy/policy LinkedIn: https://linkedin.com/legal/privacy-policy XING: https://privacy.xing.com YouTube (Google): https://policies.google.com/privacy
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2. Social Media Plugins
You can use the social media plugins displayed on our websites to connect to various social networks, through which you can send information (such as a link to this page or a rating) to the selected network (post).
The buttons used establish contact with the respective networks only when you actively click on them. By activating the plugin, the data technically required to establish an internet connection is automatically transmitted to the respective providers (see information on server log data).
The plugins are provided again in inactive mode each time our websites are accessed, ensuring that no data is transmitted to the providers as long as you do not intentionally activate the plugin.